Hiya AI Phone & Call Assistant 4+

I downloaded this app about a week ago and it was great and then all of a sudden it just stopped working not answering calls not announcing nothing so obviously I’m getting rid of this thing during the trial. So I don’t have to pay for it.

It seems to be working again, but sometimes it’s difficult to hear

Sorry to hear that the app stopped working for you! That definitely shouldn’t happen. We'd love a chance to fix it — please reach out at https://hiyaphone.zendesk.com/hc/en-us/requests/new so we can look into what went wrong and get things back on track. Thanks for giving us a try!

Despite the reviews, I’ve only had problem maybe once or twice with setting it up. If you’re on iOS. You need to set the app as your main phone in the settings. Along with setting up “Unconditional Call Forwarding”. Basically a type of forwarding option that sends all calls to the number without your phone ringing. Giving access to the app to screen all calls, except your contacts(as long as you give it access to your contacts). It automatically records and transcribes your phone calls. I love the fact that it has the options to leave your name out of the greeting, and letting the caller know that they’re being recorded since it services a voicemail inbox too. They have a decent tutorial that works most of the time, you just have to make sure you select the correct cell service provider. Cause not all providers use the same forwarding short codes. This is the first app I’ve come across that actually gives you those options. That along with its own database from their original app Hiya Caller ID, no calls will get thru unless it’s an actual person that actually needs to talk to you. The subscription is fairly priced in my opinion, it could be a little lower since other apps like RoboKiller are still comparable apps with blocking text messages too. I still use Robokill for text blocking, have this for phone calls.

Thank you for your fantastic feedback! It’s great to hear you enjoy the easy setup and personalized call screening options. We're delighted our app could become your favorite spam blocker. Your support means a lot, and we're always working to improve the experience even more!

Beware of the app. I stopped receiving any calls on my phone. Phone never rang, no recorded voicemails and no recent missed calls never showed up. The only way I knew if someone tried to call is if they sent me a text telling me they tried to call. I canceled trial subscription and deleted the app. Calls were still not showing up on my phone. You would think that after I canceled and deleted the app, and reset the phone that I would start receiving calls again. But nooo. Tried to call app developer. They don’t take calls from the number. Message says is unmanned phone line. I emailed them. The catch 22 is that if someone did try to call you back, you wouldn’t know it because you can’t receive phone calls or notification that they did call. I went through the online support questions myself and found a topic about “what if you’re never receiving calls”. Evidently with this app, there is a call forwarding number. Topic said to go into your phone and turn off call forwarding. Did this and now phone works. I don’t usually leave reviews but feel like this is a bug they need to fix. Also, if anyone else is having this problem, hopefully this will help them.

Thank you for sharing your detailed experience. We're really sorry to hear about the issues you faced with call forwarding. In the app settings, we do allow users to easily disable call forwarding, but we understand this might not have been clear. We'll take your feedback into account and work to make this more obvious to users in the future.