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Developing A Dynamic Role Relationship Model (DRRM) for Social Innovation Stakeholder Analysis

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Cross-Cultural Design (HCII 2025)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 15784))

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Abstract

Social innovation offers a systematic approach to addressing complex societal goals that conventional design practices, such as service design, often struggle to achieve. A key aspect of social innovation involves reconstructing stakeholder relationships. However, there remains a notable absence of practical and instructive tools to assist practitioners in understanding and designing complex social interactions. This research explores the roles and characteristics of stakeholders involved in social innovation and proposes a practical analytical tool for stakeholder analysis. Grounded in the constructivist paradigm, the study employs Grounded Theory to develop the Dynamic Role Relationship Model (DRRM). The DRRM categorizes stakeholders into four distinct groups: Cornerstone, Main, Supported, and Potential stakeholders, while accounting for both external and internal dynamic trends. The research provides a framework for analyzing, optimizing and designing skakeholder roles and relationships in different stages of desiging for social innovation activities.

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Acknowledgments

Guangdong Province Philosophy and Social Science Planning Project (GD23XYS018) supported this research. We thank the reviewers for the time and helpful comments on the manuscript.

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Authors and Affiliations

  1. School of Art and Design, Guangdong University of Technology, Guangzhou, Guangdong, 510000, People’s Republic of China

    Zitao Liu, Shuo Li & Xiaolan Wang

  2. Uppsala University, Uppsala, Sweden

    Shuo Li

Authors
  1. Zitao Liu
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  2. Shuo Li
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  3. Xiaolan Wang
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Corresponding author

Correspondence to Xiaolan Wang .

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Editors and Affiliations

  1. Tsinghua University, Beijing, China

    Pei-Luen Patrick Rau

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Liu, Z., Li, S., Wang, X. (2025). Developing A Dynamic Role Relationship Model (DRRM) for Social Innovation Stakeholder Analysis. In: Rau, PL.P. (eds) Cross-Cultural Design. HCII 2025. Lecture Notes in Computer Science, vol 15784. Springer, Cham. https://doi.org/10.1007/978-3-031-93739-2_13

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  • DOI: https://doi.org/10.1007/978-3-031-93739-2_13

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  • Publisher Name: Springer, Cham

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  • Online ISBN: 978-3-031-93739-2

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