California governor unveils ‘Breakthrough Project’ to streamline state operations
California Gov. Gavin Newsom on Tuesday launched the “California Breakthrough Project,” an initiative designed to make the state government work faster and more efficiently.
To start the initiative, Newsom on Tuesday signed an executive order requiring every state agency to identify ways to streamline operations, improve performance and cut red tape. He also announced the formation of a new task force that brings together executives from companies like Microsoft and Google alongside front-line state workers to find technology-driven ways to improve government services.
“The Golden State continues to lead in efficiency, strategically implementing technologies and practices that make Californians’ lives better,” Newsom said in a press release. “As the birthplace of modern tech, our state is uniquely positioned to bring the best and the brightest together to advance our work.”
The executive order directs agencies to pursue new approaches to public service, with a strong emphasis on using data, automation and digital tools. The task force will help agencies identify opportunities to use generative artificial intelligence, cloud platforms and low-code automation to streamline routine tasks like permitting, licensing and case management.
The move builds on an initiative California launched last April intended to integrate generative AI across the state government. The state Transportation Department will use use generative AI to analyze highway data and reduce congestion, while the Department of Tax and Fee Administration will use AI to streamline customer service. The state will also use AI in an effort to prevent traffic fatalities.
“We will not shy away from progress, but embrace it for the benefit of all Californians, including our state workforce” Newsom said in Tuesday’s announcement.
California isn’t alone in exploring IT upgrades to improve government operations. In April, Texas launched a new agency modeled after the federal Department of Government Efficiency. And last year, Maryland passed a law establishing an annual IT investment fund, for projects related to public health, education and safety.
