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 go card
go card is TransLink's travel card which stores up to $200 so you can travel seamlessly on TransLink bus, train and ferry services.
- view your card balance
- review transaction history
- top up your go card.
Why use go card?
How do I use it?
Where can I buy a go card?
Where can I top up?
go card fees
go card fares
What go card is right for me?
Registering your go card
go card on Airtrain
Frequently asked questions (FAQs)
Forms and publications
Privacy
Quicker - no need to queue for a ticket.
Great value - with go card, you get 20-35% off full fares - from your first trip. And, if you use your card more than 10 times in a week (Monday to Sunday), you get a further 50% off.
Convenient - no need to buy separate tickets for different zones travelled - and you can use it on buses, trains and ferries. And, if you register your card, you can top up online or by phone.
Easier - simply touch on at the beginning of your journey and touch off at the end. Your fare is automatically deducted from your card balance.
Smarter - the cutting-edge technology calculates the value of your journey, including up to three transfers.
Reusable - easy to top up and the money you put on your go card doesn't expire. You can choose how much money you put on your go card.
Safer - you can register your card to protect your balance against theft or loss.
To ensure you pay the correct fare, you must always touch on to the card reader at the beginning of your journey and touch off at the end. The cost is deducted from your card balance for each journey you take.
If you don't do this, you will be charged a fixed amount.
You can also transfer across bus, ferry and train services.
View video clips.
You can also top up to $50 cash onboard our buses (except Brisbane Transport) or use the fare machine at all train stations. View page 11 of the user guide -  paying for your journey (PDF, 146KB).
Please note: You can only top up online with a registered go card. When you top up online or by phone, funds may not be available for travel on your card for up to 48 hours and will not be visible on your account until you next touch on.
Before you start using your go card, you will need to top up your card and pay a refundable deposit. This deposit is like a safety net which allows you to finish your journey even if you have insufficient funds on the card (as long as your balance is positive at the start of your journey).
| Adult | Child | Senior/Concession |
|---|
| Refundable deposit | $10 | $5 | $5 | | Fixed amount (charged if you do not touch on or off) | $5 (train)
$3 (bus and ferry)
$25 (Airtrain) | $2.50 (train)
$1.50 (bus and ferry)
$12.50 (Airtrain) | $2.50 (train)
$1.50 (bus and ferry)
$25 (Airtrain) | | Card issuance fee | $5 (waived during introductory period) |
go card users receive a discount based on the number of zones travelled.
- 20% discount on the single fare for 1 to 10 zones travelled
- 25% discount on the single fare for 11 zones travelled
- 30% discount on the single fare for 12 zones travelled
- 35% discount on the single fare for 13 or more zones travelled.
Please note: All fares, fees and amounts set out above are subject to change at any time. Savings not applicable on Airtrain services.
View go card fares.
There are four types of go card:
| Card type |
Eligible customers |
Start-up costs |
Expiry date |
|---|
 |
Adult
- 15 years of age or older.
|
- $5 card issue fee (currently waived)
- $10 refundable deposit
- $5 minimum starting balance
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No expiry date. |
 |
Senior
- Holders of Seniors Cards from all Australian states and territories.
|
- $5 card issue fee (currently waived)
- $5 refundable deposit
- $5 minimum starting balance
|
No expiry date—if you are eligible for both a Senior and Concession go card, select the Senior card because it will not expire. |
 |
Concession
- Full-time primary or secondary school students 15 years of age or older.
- Tertiary students (full-time only).
- Pensioner Concession Card holder.
- Repatriation Health Card (Gold card)
|
- $5 card issue fee (currently waived)
- $5 refundable deposit
- $5 minimum starting balance
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Expires on the same date as the concession entitlement card you used when you bought your concession go card. |
 |
Child
|
- $5 card issue fee (currently waived)
- $5 refundable deposit
- $5 minimum starting balance
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Expires on the child’s 15th birthday. |
Full details of child, senior and concession card eligibility.
The benefits of registering your go card include:
- balance protection — to protect the money loaded on your card from the time you report it lost or stolen
- online and phone access — to top up your card, check your balance and transaction history.
You can register your own go card online or phone 13 12 30.
To register a go card for someone else to use—such as your child, parent or dependent—post a completed registration application form to us or phone 13 12 30.
You must supply credit card details when another go card user—such as your child, parent or dependent—is linked to you.
Special conditions apply to registered child go cards:
- A child cannot personally register a go card.
- A registered child go card must be linked to an account holder who is 15 years of age or older, and the child must be listed as the authorised user of the card.
- The account holder must supply credit card details.
You can use go card with Airtrain. However, Airtrain is not a TransLink service and sets their own fares that are adult and child only. Senior and concession travel is treated as adult for the purpose of Airtrain fares.
View full list of Airtrain fares.
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