|
Base Hospital switchboard
|
03 5320 4000
|
|
Queen Elizabeth Centre - rehabilitation switchboard
|
03 5320 3700
|
|
Mental Health Services switchboard
|
03 5320 4100
|
| Aboriginal Hospital Liaison Officer |
03 5320 4367 |
| Aboriginal Mental Health Liaison Officer |
03 5320 4100 |
| Admissions |
03 5320 4276 |
| Accounts |
|
| BHS Foundation (fundraising enquiries) |
03 5320 4093 |
| BreastScreen |
03 5320 3527 |
| Cardiovascular Suite |
03 5320 6591 |
| Community programs |
03 5320 6690 |
| Dental Clinic |
03 5320 4225 |
| Dialysis |
03 5320 4521 |
|
Diagnostic Services
|
03 5320 4201
|
| Dietetics |
03 5320 4498 |
| Labour Ward |
03 5320 4979
03 5320 4980 |
| Maternal Indigenous Midwife |
03 5320 4533 |
| Maternity Outpatients department |
03 5320 4533 |
| Midwifery |
03 5320 4972 |
| Mother And Family Unit (MAFU) |
03 5320 8712 |
| Occupational Therapy |
03 5320 3801 |
| Oncology Consulting Clinics |
03 5320 8500 |
|
Pathology
|
03 5320 4451
|
| Radiation Oncology |
03 5320 8600 |
|
Radiology
|
03 5320 4270
|
| Physiotherapy |
03 5320 4465 |
| Podiatry |
03 5320 3767 |
| Research and ethics |
03 5320 4787 |
|
Social work
|
03 5320 4762
|
| Special Care Nursery |
03 5320 4981
03 5320 4982 |
|
Specialist Clinics
|
03 5320 4221
|
| Speech Pathology |
03 5320 3630 |
Email Ballarat Health Services
Click here to email feedback to our Consumer Liaison Officer.
Suggestions, compliments and complaints
As one of our patients or clients, you are the focus of our efforts. Your feedback helps us to continue to improve our care and services as well as telling us what we do well.
If you have any comments, compliments, suggestions or concerns about any aspect of your care, please tell the staff in the ward.
You can also discuss your concerns with the manager of the ward, unit or department.
To obtain a feedback form click here.
If you are not satisfied with our service, please contact us. We take complaints seriously and aim to resolve them quickly and fairly.
If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC). The HCC responds to complaints about health services and the handling of health information in Victoria. Their service is free, confidential and impartial. To lodge a complaint with the HCC:
Fill out a complaint form online at www.hcc.vic.gov.au or phone 1300 582 113 between 9am and 5pm, Monday to Friday to discuss your complaint.
Further health information?
The Victorian Government provides a free online health information website called the Better Health Channel. It is located at www.betterhealth.vic.gov.au
