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Your One Stop Centre for Hard Disk, Flash Media Recovery

Data Recovery Request Form

(* - required fields)

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Customer Information

* Contact Person
*Company Name / NRIC No. [?]
*E-Mail
*Repeat E-Mail
*Telephone
Fax
*Address
*Country
*Referred By
Please Specify

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Media Information

Brand [?]
Model No [?]
Serial No
Capacity [?]
*Interface:
*Operating System:
Partition Description: [?]

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Failure Information

*Observation of Failure[?]
*Attempts made to recover: [?]
*It is extremely important that you specify the required files or folders in exact details(such as names, file extensions, sizes etc). This will be used to benchmark against the recovery success rate. Customer will not be allowed to claim additional or missing data once all the recovered data is delivered as specified here. Please do not simply write "All Data" as it will be too ambiguous for us to understand what is your required data.[?]

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Service Information

*During evaluation, we may have to open up the media, breaking the warranty seal (if any). Be assured that we will only open up your media in a clean lab. What is your preference?

(Preferred for fastest evaluation)

What about my hard disk warranty? Will my warranty be void after the service?

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Service Type

*Service Type:



Standard Service

We will do a "check-up" on your media when you send it in for a free evaluation. The evaluation may take between 1 to 3 days (on a first-come-first-serve basis) and we will then generate a quotation for you. Upon quotation, if you decide not to continue with the recovery, there will be a S$65 cancellation fee.

There will be no charge if the data can not be recovered.

Priority Evaluation

A "check-up" will be done on a priority queue when we receive your media for a free evaluation. The evaluation will generally take about 24 hours after which we will generate a quotation for you. If you decide to cancel the job upon quotation, there will be a S$120 cancellation fee.

We will not charge if the data is unrecoverable.

Express Service

We will attempt to recover your data immediately within 48 hours upon receiving your media. We will bypass the evaluation, quotation and confirmation stages. You will be quoted a fixed price (generally 20%-40% higher than normal pricing) upon receiving your request.

There will be no charge if the data is unrecoverable

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Additional Remarks: [?]


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