Federal Reserve Bank Services Support Center – FedLine® Solutions Contacts
The FedLine Solutions Support Center provides both technical and service setup support, as noted below.
Technical Support for FedLine Solutions
- Using, installing or navigating a service
- Reporting a problem with a service
- Password resets or other credential issues
- General questions about FedLine Solutions
- Completing or submitting forms and assistance with navigating the financial services
Contact Information
P: (833) 377-7827[email protected]
Hours: 24/7, 365 days/year
FedLine Solutions Service Setup
- Setting up or changing access to a service used by your institution
- Confirming or changing a production date for your organization
- Returning a call from one of our coordinators (enter the Group ID provided)
Contact Information
P: (833) 377-7827[email protected]
Hours: 8:00 a.m. - 8:00 p.m. ET, Monday - Friday
FedLine Direct® and FedLine Command® Support
Contact Information
P: (833) 377-7827[email protected]
Connectivity Support Hours: 24/7, 365 days/year
Setup and Change Support Hours: 7:30 a.m. - 6:00 p.m. ET, Monday - Friday