Human Computer Interaction Articles & Videos

  • Direct Access vs. Sequential Access: Why Direct Is Better

    Sequential access frustrates users. Consider these examples to help you find ways to give them more direct access wherever possible.

  • UX Quiz: 2024 Year in Review

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.

  • Technology Myths and Urban Legends

    When users don’t clearly understand how systems function, they develop unique (and often incorrect) theories to explain their experiences.

  • Memory Recognition and Recall in User Interfaces

    Recalling items from scratch is harder than recognizing the correct option in a list of choices because the extra context helps users retrieve information from memory.

  • User-Experience Quiz: 2023 UX Year in Review

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.

  • The ELIZA Effect: Why We Love AI

    Users quickly attribute human-like characteristics to artificial systems, which reflect their personality back to them. This phenomenon is called the ELIZA effect.

  • Cognitive Walkthroughs Help Assess Interface Learnability

    A cognitive walkthrough is a task-based usability-inspection technique used to evaluate the learnability of a system from the perspective of a new user.

  • Basic Psychology Is Essential for UX Practitioners

    Basic psychological principles can guide you as a UX designer because most users share many common characteristics. Consider learning more about: motivation, attention, memory, persuasion, learning, decision making, emotion, sensation, perception, or cognitive biases.

  • The Hawthorne Effect or Observer Bias in User Research

    Individuals often modify their behavior if they know they are being observed. That phenomenon became known as the Hawthorne effect or the observer bias. We can mitigate this effect by building rapport, designing natural tasks, and spending more time with study participants.

  • ChatGPT Lifts Business Professionals’ Productivity and Improves Work Quality

    In a study of business professionals using ChatGPT to write business documents, task time decreased, while rated quality improved substantially.

  • 40 Years in UX

    Jakob Nielsen on what has changed and what has remained the same since he started in UX in 1983.

  • User-Experience Quiz: 2022 UX Year in Review

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.

  • Users Are Not Lazy (UX Slogan #10)

    Users don't work hard enough to discover how to use your design in the intended manner. Bad user! But really, they're just prioritizing their own time and interests and behaving the way evolution made people.

  • UX Is People (UX Slogan #7)

    User experience is not really about computers or technology. It's about the users (people) and about the design teams and proper processes for their members (people) to produce good UX.

  • The Context CUEs Framework in Field Studies

    Context CUEs framework is rooted in distributed cognition theory and guides in-depth observations of users’ physical and social settings.

  • Fitts's Law and Its Applications in UX

    The movement time to a target depends on the size of the target and the distance to the target.

  • Data Tables: Four Major User Tasks

    Table design should support four common user tasks: find records that fit specific criteria, compare data, view/edit/add a single row’s data, and take actions on records.

  • Evaluate Interface Learnability with Cognitive Walkthroughs

    Learnability is a crucial component of UX for complex and novel interfaces. Cognitive walkthroughs can identify design problems that derail new users.

  • User-Experience Quiz: 2021 UX Year in Review

    Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.

  • Working Memory and External Memory

    People have very limited ability to keep information in their working memory while performing tasks, so user interfaces should be designed accordingly: to minimize memory load. One way of doing so is to offload items to external memory by showing them on the screen.