I was checking my clients procedure from start to finish and found out that Pricing plan checkout has the worst captcha activated. And there is no way to deactivate unless you deactive guest checkout.
The captcha version is the one where you have to press different squares of what an object is and is known to cause headaches and several tries.
Im a bit surprised that they have not fixed that since their other forms have captcha options. Not joking when a captcha like that could probably reduce checkouts with a double digit. It is that bad.
Dena
2
I found this is a Google search. It gives some work around ideas. I hope it helps. If not, best to contact support.
Thank you for your answer. They said they could do nothing, only that I should disable guest checkout which I guess kinda works. The alternatives you outlined works for the other type of forms but for some reason no option for “Pricing package”. Now they have to make an account which is a bit troublesome too.
Dena
4
Sorry, you weren’t able to get the pricing plan form to function in the way you would like. Perhaps put in a feature request? It won’t help you right away, but it may help you and others in the future. It’s also beneficial for Wix to understand the limitations of its product and identify ways to improve it. Good luck! Wix Studio: Requesting a Feature | Help Center | Wix.com
