How do I look up or modify a user profile, or generate a list of users using the Admin Tool?
Last updated on June 01, 2024Managing your users can be done via the Admin Tool.
How
- Sign in to the Admin Tool.
- Click on the 'General' tab.
- Click on 'Search, View, and Modify User Profiles'. Here you can:
Option |
Explanation |
|---|---|
|
Search for a user profile |
Enter a username or email address into the search box and click 'Search'. |
|
View all profiles |
Click 'View all'. |
|
Export a list of users to a spreadsheet |
Individually select the ones you want to export by clicking checkboxes or click 'Select All' and then click 'Export to Spreadsheet'. |
|
Edit or remove a user profile |
Click into the email address or username in the search results list. When the 'Edit user profile' page opens, make any changes you want, including changing the email address/username, or changing any contact information. Then click 'Save'. To remove the user from your account immediately, click 'Remove this Membership' under User’s Group Membership Dates. You can also set a start or end date for the user’s access in this section. Note: Remember to click 'Save' in order to retain any changes you make.
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