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Last updated on April 04, 2025If you are experiencing an error whilst using an Elsevier product, please contact us using the details on this page.
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How do I configure a link resolver within my account using the Admin Tool?
Last updated on November 19, 2024A standard link resolver uses text and an accompanying image to represent a link external to ScienceDirect or Scopus. Account and consortium administrators can edit linking settings. Available link...
How do I create, edit, or view a group?
Last updated on June 01, 2024This page allows a Consortium or an Account Administrator to create a new Group in a given Account. There are two main reasons for setting up Groups: ScienceDirect and Scopus settings such as...
How do I edit and view Scopus external linking settings?
Last updated on December 15, 2024To edit and view Scopus external linking settings, select a category from the ‘Choose a link category’ page, which provides a list of available link categories for an Account or Group...
How do I customize my organization's logo on ScienceDirect?
Last updated on June 30, 2025Administrators can customize the ScienceDirect Header by uploading their logo, reminding their users that access is provided by their organization. This personalization can be positioned in two...
How do I edit institutional text messages?
Last updated on June 01, 2024Administrators can personalize an institution's text messages for the ScienceDirect and Scopus Registration/Login pages, and the ScienceDirect and Scopus Full Text Access pages. Select a product...
What are the technical requirements for the Admin Tool?
Last updated on June 01, 2024The Elsevier Admin Tool is fully compatible with the following browsers running on Microsoft Windows operating systems: Microsoft Internet Explorer version 9 and later Mozilla Firefox Google Chrome...
How do I view my ScienceDirect transactional access statement?
Last updated on December 15, 2024This page lists all transactions made in an account or for the current and prior invoice period. Note: This page is not available for Group Administrators. When you select to view the ScienceDirect...
How do I edit my ScienceDirect billing delivery format?
Last updated on December 15, 2024Use the ‘Billing Format Delivery’ page to arrange the delivery format for your account's billing invoice and statements. You can select to receive billing information in either paper or...
How do I enable or disable the Patents Tab in Scopus search results?
Last updated on May 16, 2025The Edit Scopus Search Options page allows you to edit default settings for conducting a Scopus search. How Follow these steps to enable / disable the Patents Tab in Scopus search results: Select the...