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How do I redeem a Registration ID?

Last updated on December 17, 2024

To redeem a Registration ID and Password, please follow the below steps: Go to the Registration ID Redemption page by clicking the link below for the product to which you are subscribed: ExpertPath...

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What are strong password requirements?

Last updated on January 24, 2025

To meet the strong password requirements, your password must: Be 8-20 characters Contain at least one uppercase alphabetical character, e.g., A, B C, etc. Contain at least one lowercase...

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How do I make changes to my user list?

Last updated on March 21, 2024

To remove users and request Registration IDs for new users, please contact Customer Support using one of the contact options below. For further information on Registration IDs, please select the...

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How do I change my personal information?

Last updated on March 21, 2024

You can easily update or change your personal information (name, email address) in your user profile via your profile settings. Select the relevant product below for more information: Follow these...

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Can I access ExpertPath from ImmunoQuery?

Last updated on March 21, 2024

A user who is a licensed subscriber to both ImmunoQuery and ExpertPath will have the ability login into both products to check a diagnosis. A user whose login credentials are the same for both...

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How can I learn more about ExpertPath?

Last updated on March 21, 2024

An ImmunoQuery user who does not have a subscription to ExpertPath can learn more about the product from within ImmunoQuery. In the top level menu on the right, click on the ExpertPath button, then...

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