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Fact Sheets for VHA Office of Integrated Veteran Care Programs
Community Care
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Fact Sheets for VHA Office of Integrated Veteran Care Programs
- Veteran Community Care
- CHAMPVA / CITI
- CHAMPVA for Primary Family Caregivers
- Fact Sheets for Providers
All documents are in PDF format and require the use of Adobe Reader software to open them on a computer.
Veteran Community Care
General Information
- Customer Service Guide: Understanding the Community Care Process
This guide describes some of the key milestones in your community care experience and lays out touchpoints that may help you along the way.
Costs and Billing
- Billing and Payment
Describes Veteran copayments and health insurance, as well as community care payments and claims.
CHAMPVA (Civilian Health and Medical Program of the Department of Veterans Affairs) / CHAMPVA Inhouse Treatment Initiative (CITI)
Pharmacy Benefits
- OptumRx – Pharmacy Benefits Manager
- Medication Disposal Safety Tips (from VA Pharmacy Benefits Management Services)
Information for Students
CHAMPVA for Primary Family Caregivers
Fact sheets for Providers
Provider Reference LibraryIMPORTANT: You must have Adobe Reader version 6.0 or later installed on your computer to view the documents on this site. If you do not have Adobe Reader, you can download this FREE software from the Adobe website. (By clicking on the Adobe website link, you will leave the VHA OCC website. We do not endorse and are not responsible for the content of the linked website.)
