Where can I find the ImmunoQuery Trial Instructions?

Last updated on August 15, 2024

Where can I find the ImmunoQuery Trial Instructions?

Last updated on August 15, 2024
How do I start an ImmunoQuery Trial?

ImmunoQuery offers a one time 15-day trial. At the end of your trial, your subscription will automatically renew to a yearly paid subscription unless the renewal is cancelled within 24 hours of the trial end date.

  1. Visit the ImmunoQuery store at ImmunoQuery product page.
  2. Click on “Try if for Free – 15 Days” button
  3. Click on “Proceed to Checkout” button
  4. Create a new account or login if you have an existing account
  5. Complete the checkout process
How do I cancel my ImmunoQuery trial or paid subscription?

You can cancel your ImmunoQuery trial or paid subscription anytime online. Follow these steps to cancel your ImmunoQuery subscription:

Trial Subscription

Once your free ImmunoQuery trial period expires, your trial will automatically renew to a paid subscription.

Follow these steps below within 15 days of your trial start date, if you do not wish for your ImmunoQuery trial subscription to renew to a paid subscription:

  1. Go to https://www.us.elsevierhealth.com/
  2. Click on “Sign In | Create an Account” and enter your login credentials
  3. Once logged in, click on “My Account” in your account menu
  4. Click ‘My Subscriptions’ on the My Account page
  5. Click on the “Disable Auto-Renew” button and then confirm that you want to disable the renewal
  6. The button text will change to “Enable Auto-Renew” and you also will receive a subscription status change confirmation email

Paid Subscription

Follow these steps to cancel your ImmunoQuery subscription:

  1. Go to https://www.us.elsevierhealth.com/
  2. Click on “Sign In | Create an Account” and enter your login credentials
  3. Once logged in, click on “My Account” in your account menu
  4. Click ‘My Subscriptions’ on the My Account page
  5. Click on the “Disable Auto-Renew” button and then confirm that you want to disable the renewal
  6. The button text will change to “Enable Auto-Renew” and you also will receive a subscription status change confirmation email

Access to ImmunoQuery will continue until your subscription end date. (To find your subscription end date, follow steps 1 and 2 above and your end date appears to the right of the product name).

For more information on refunds visit our refunds FAQ.

What happens after my ImmunoQuery trial expires?

Once your free ImmunoQuery trial period expires, your trial will automatically renew to a paid subscription. You can cancel the paid subscription renewal by going to “My Subscriptions” in “My Account” and clicking “Disable Auto-Renew.”

  1. Go to https://www.us.elsevierhealth.com/
  2. Click on “Sign In | Create an Account” and enter your login credentials
  3. Once logged in, click on “My Account” in your account menu
  4. Click ‘My Subscriptions’ on the My Account page
  5. Click on the “Disable Auto-Renew” button and then confirm that you want to disable the renewal
  6. The button text will change to “Enable Auto-Renew” and you also will receive a subscription status change confirmation email

Please note: If you have any further questions, please contact us using one of the contact options at the bottom of this page.

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