Last updated on May 05, 2025
You can update your credit card information online yourself on https://www.us.elsevierhealth.com. Please note: You can only change your payment method during an active subscription. Follow these...
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Last updated on August 15, 2024
We accept credit cards or debit cards for payment. Please note: We cannot process credit card information received via email; this follows the Payment Card Industry Data Security Standards. This is...
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Last updated on March 10, 2025
Refunds are only honored when requested within 30 days of an annual subscription purchase. If requesting a refund after the initial 30 days, please use our webform or chat option, located in the...
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Last updated on August 15, 2024
Show all Hide all How do I start an ImmunoQuery Trial? ImmunoQuery offers a one time 15-day trial. At the end of your trial, your subscription will automatically renew to a yearly paid subscription...
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Last updated on August 15, 2024
You can opt out of emails and newsletters by the following the following steps: Go to https://www.us.elsevierhealth.com Click on ' Sign In | Create an Account ' and enter your login credentials...
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Last updated on July 08, 2024
Follow these steps to cancel your ImmunoQuery subscription: Trial Subscription Once your free ImmunoQuery trial period expires, your trial will automatically renew to a paid subscription. You can...
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Last updated on March 21, 2024
You no longer have to purchase an individual Continuing Medical Education (CME) subscription with your ImmunoQuery subscription. Licensing ImmunoQuery will automatically include access to CME. If you...
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Last updated on July 08, 2024
If, for any reason, you choose not to renew your ImmunoQuery subscription, you will need to cancel your trial renewal or subscription in your account. Follow these steps to cancel your ImmunoQuery...
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Last updated on March 21, 2024
You can check all of your order information upon logging into the ImmunoQuery store. Follow these steps to check whether your order has been processed successfully: Visit the ImmunoQuery store at...
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Last updated on March 21, 2024
At the time you place your ImmunoQuery order, a receipt is sent to your registered email address. Follow the steps below to view a copy of the receipt from your order: Visit the ImmunoQuery store at...
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