SlideShare a Scribd company logo
28th March 2023
ChatGPT and the
Future of Work
Clark Boyd
1
UCD Professional Academy
• What is generative AI?
• An overview of ChatGPT
• Marketing applications of ChatGPT
• Impact of AI on the job market
• Skills for the AI era
• Q&A
Today’s Agenda
Harnessing AI for Business Growth
and Career Advancement
2
28 March 2023
What is
Generative AI?
UCD Professional Academy
How familiar are you with
generative AI?
- 1. I use ChatGPT every day!
- 2. I have tried a few of the tools
- 3. Heard of it, but never used it
- 4. Never heard of it
Let me know in the chat box!
4
UCD Professional Academy
100mChatGPT users within 2 months of launch
$110bn Generative AI market size by
the end of the decade
30% of outbound messages from business will
be written by AI by 2025 (Gartner)
5
Generative AI by the Numbers
UCD Professional Academy 6
UCD Professional Academy
UCD Professional Academy
“In the past year, generative AI has
gotten so much better that it's inspired
people to leave their jobs, start new
companies and dream about a future
where artificial intelligence could
power a new generation of tech
giants.”
CNBC
8
UCD Professional Academy 9
https://novela.academy/keywords-activity/1675853962615x675971854525025500
UCD Professional Academy
1
0
https://novela.academy/keywords-activity/1675853962615x675971854525025500
UCD Professional Academy
“Keep in mind that the quality of the
response will depend on the accuracy
and detail of your description.”
GPT-4
1
1
UCD Professional Academy
Generative AI Holds Up A (Distorted) Mirror to Us
UCD Professional Academy
1
3
If you think you're supposed to
recognize somebody you, you just
pretend. You bluff it to get a pat on
the head from the doctors. You
bluff it to seem less like a freak.
UCD Professional Academy
Instead of asking
How can generative AI help me do what I already do, but
cheaper and faster?
UCD Professional Academy
Instead of asking
How can generative AI help me do what I already do, but
cheaper and faster?
Ask
How can I rethink what I do to achieve more, in
collaboration with this technology?
UCD Professional Academy
An Overview of
ChatGPT
1
7
UCD Professional Academy
1
8
UCD Professional Academy
1
9
UCD Professional Academy
Applications
Vs.
Models
UCD Professional Academy
2
1
https://platform.openai.com/docs/quickstart
ChatGPT OpenAI
(A set of models,
accessed by API calls)
UCD Professional Academy
ChatGPT Plugins
UCD Professional Academy
Instacart
ChatGPT
Shopping
UCD Professional Academy
Duolingo
Max adds a
GPT-4
assistant
UCD Professional Academy
ChatGPT
Customer
Service
UCD Professional Academy
New Use
Cases for
the API
UCD Professional Academy
Marketing Applications
Of Generative AI
2
7
UCD Professional Academy
Benefits of Generative AI for Marketing
2
8
Speed Personalisation Extended Creativity
UCD Professional Academy
Applications of Generative AI in Marketing
2
9
Content Creation Storytelling Brainstorming
UCD Professional Academy
Applications of Generative AI in Marketing
3
0
Content Creation
UCD Professional Academy
Jasper.ai
Content creation for
dozens of marketing
tasks
3
1
UCD Professional Academy
“The web is about to be overrun with
AI-generated content explicitly
designed to game the algorithms.”
Nilay Patel, The Verge
3
2
UCD Professional Academy
Does the
audience
want this
content?
UCD Professional Academy
UCD Professional Academy
UCD Professional Academy
UCD Professional Academy
3
7
https://www.seotraininglondon.org/gpt3-alt-tag-generator/
UCD Professional Academy
Code Generation
https://hitech.substack.com/p/no-151-5-ways-im-really-using-chatgpt
UCD Professional Academy
Getting Started
Pick one specific marketing task.
List out the steps your team takes the complete the
task.
Pick one step and automate it using OpenAI’s API.
If you get stuck, ask ChatGPT.
UCD Professional Academy
Storytelling
UCD Professional Academy
https://tome.app/
UCD Professional Academy
Personalised Storytelling
UCD Professional Academy
Multimodal AI
• Multimodal AI can blend
images, text, and audio
(multiple modes) as input
• This means they can take
our ideas as sketches and
scribbles, then turn them
into a narrative
43
UCD Professional Academy 44
UCD Professional Academy 45
UCD Professional Academy
Brainstorming
UCD Professional Academy
Brainstorming
UCD Professional Academy
Brainstorming
https://hitech.substack.com/p/no-161-with-generative-ai-we-need
“The Productivity
Effects of
Generative Artificial
Intelligence”
UCD Professional Academy
Constructing A Debate
UCD Professional Academy
Prototyping
UCD Professional Academy
UCD Professional Academy
UCD Professional Academy
UCD Professional Academy
The Impact of
Generative AI on Work
5
4
UCD Professional Academy
What are the ethical
implications of
generative AI in
education?
How should we
adapt?
AI and Education
55
UCD Professional Academy
UCD Professional Academy
“In the next five to 10 years, AI-driven
software will finally deliver on the
promise of revolutionizing the way
people teach and learn.
It will know your interests and your
learning style so it can tailor content
that will keep you engaged.”
Bill Gates
5
7
UCD Professional Academy
Job Displacement
UCD Professional Academy 59
AI: Highly
Specialised
Humans:
Highly
Specific
UCD Professional Academy 60
UCD Professional Academy
“ChatGPT Could Disrupt 19% of US Jobs, Is
Yours on the List?”
https://uk.pcmag.com/news/146000/openai-chatgpt-could-disrupt-19-of-us-jobs-is-yours-on-the-list
UCD Professional Academy
Future Skills
6
2
UCD Professional Academy 63
“Talking to AI might
be the most
important skill of this
century.”
UCD Professional Academy 64
Brand Assets
Probably not.
But new jobs will be created:
Will AI Take My Job?
UCD Professional Academy 65
Which Skills Matter Most?
1. Critical thinking and problem-solving
2. Emotional intelligence
3. Interpersonal and communication skills
4. Adaptability and learning agility
5. Technical and digital literacy
UCD Professional Academy
Instead of asking
How can generative AI help me do what I already do, but
cheaper and faster?
Ask
How can I rethink what I do to achieve more, in
collaboration with this technology?
28th March 2023
ChatGPT and the
Future of Work
Clark Boyd
6
7
Author and Date
Thank you
68
UCD Professional Academy
Key definitions
API (Application Programming Interface) - A set of protocols and tools that allow software systems to communicate with each other and
access data or functionality.
API wrapper - A piece of software that simplifies the use of an API by providing a more user-friendly interface or abstraction layer on top
of the underlying API.
Generative AI - Artificial intelligence technology that can create new data, such as text, images, or audio, based on patterns in existing
data.
GPT-3 (Generative Pretrained Transformer 3) - A powerful language model developed by OpenAI, capable of generating human-like
text, completing tasks such as translation and summarization, and much more.
Large Language Model - A type of deep learning model trained on massive amounts of text data to generate or predict text, such as
GPT-3.
Natural Language Processing (NLP) - A field of computer science and artificial intelligence concerned with making it possible for
computers to process and understand human language.
Token - A unit of meaning in natural language processing, such as a word, punctuation mark, or numeric value. Tokens are used to
represent the structure and meaning of text data in a machine-readable format.
6
9

More Related Content

PDF
Unlocking the Power of Generative AI An Executive's Guide.pdf
PDF
Google's Just Not That Into You: Understanding Core Updates & Search Intent
PDF
How to have difficult conversations
PPTX
ChatGPT Deck.pptx
PDF
GENERATIVE AI, THE FUTURE OF PRODUCTIVITY
PPTX
Unlocking the Power of ChatGPT
PDF
Getting into the tech field. what next
PDF
Leveraging Generative AI & Best practices
Unlocking the Power of Generative AI An Executive's Guide.pdf
Google's Just Not That Into You: Understanding Core Updates & Search Intent
How to have difficult conversations
ChatGPT Deck.pptx
GENERATIVE AI, THE FUTURE OF PRODUCTIVITY
Unlocking the Power of ChatGPT
Getting into the tech field. what next
Leveraging Generative AI & Best practices

What's hot (20)

PDF
ChatGPT for Academic
PDF
intro chatGPT workshop.pdf
PPTX
Blueprint ChatGPT Lunch & Learn
PPTX
ChatGPT-Template-slidesppt.net_.pptx
PDF
What Are the Problems Associated with ChatGPT?
PPTX
Introduction to ChatGPT
PDF
ChatGPT-the-revolution-is-coming.pdf
PDF
ChatGPT ChatBot
PDF
Let's talk about GPT: A crash course in Generative AI for researchers
PDF
How Does Generative AI Actually Work? (a quick semi-technical introduction to...
PDF
Everything to know about ChatGPT
PPTX
Increase Productivity with ChatGPT
PPTX
Revolutionary-ChatGPT
PPTX
Praneet’s Pre On ChatGpt edited.pptx
PPTX
How to Teach and Learn with ChatGPT - BETT 2023
PDF
ChatGPT Evaluation for NLP
PDF
ChatGPT OpenAI Primer for Business
PPTX
Webinar on ChatGPT.pptx
PPTX
Learn Prompting with ChatGPT
PDF
ChatGPT 101 - Vancouver ChatGPT Experts
ChatGPT for Academic
intro chatGPT workshop.pdf
Blueprint ChatGPT Lunch & Learn
ChatGPT-Template-slidesppt.net_.pptx
What Are the Problems Associated with ChatGPT?
Introduction to ChatGPT
ChatGPT-the-revolution-is-coming.pdf
ChatGPT ChatBot
Let's talk about GPT: A crash course in Generative AI for researchers
How Does Generative AI Actually Work? (a quick semi-technical introduction to...
Everything to know about ChatGPT
Increase Productivity with ChatGPT
Revolutionary-ChatGPT
Praneet’s Pre On ChatGpt edited.pptx
How to Teach and Learn with ChatGPT - BETT 2023
ChatGPT Evaluation for NLP
ChatGPT OpenAI Primer for Business
Webinar on ChatGPT.pptx
Learn Prompting with ChatGPT
ChatGPT 101 - Vancouver ChatGPT Experts
Ad

Similar to ChatGPT and the Future of Work - Clark Boyd (20)

PPTX
Session 1 AI literacy What is AI and how do we use it (Slide Presentation).pptx
PDF
insights_a_dawn_of_generative_ai.pdf
PDF
Realizing_the_real_business_impact_of_gen_AI_white_paper.pdf
PDF
What is ChatGPT, DALL-E, and Generative AI_.pdf
PPTX
Conversational Interactions.pptx
PDF
A Dawn of Generative AI – Cuneiform Consulting.pdf
PDF
Generative AI leverages algorithms to create various forms of content
PPTX
Chatgpt-OpenAI Introduction.pptx
PPTX
Chatgpt-OpenAI Introduction.pptx
PDF
Microsoft + OpenAI: Recent Updates (Machine Learning 15minutes! Broadcast #74)
PPTX
Session 1 AI literacy What is AI and how do we use it (video).pptx
PDF
Generative AI __ What is and why is it so popular.pdf
PDF
Analytical Superpower June 2023.pdf
PDF
How to build a generative AI solution.pdf
PDF
Article-An essential guide to unleash the power of Generative AI.pdf
PDF
How AI is going to change the world _M.Mujeeb Riaz.pdf
PDF
Artificial intelligence, machine learning and internet of things
PDF
Academic Integrity and Gen AI -Basic Concepts and Skills
PDF
Understanding the New World of Cognitive Computing
PPTX
ChatGPT: A Revolutionary Chatbot.....pptx
Session 1 AI literacy What is AI and how do we use it (Slide Presentation).pptx
insights_a_dawn_of_generative_ai.pdf
Realizing_the_real_business_impact_of_gen_AI_white_paper.pdf
What is ChatGPT, DALL-E, and Generative AI_.pdf
Conversational Interactions.pptx
A Dawn of Generative AI – Cuneiform Consulting.pdf
Generative AI leverages algorithms to create various forms of content
Chatgpt-OpenAI Introduction.pptx
Chatgpt-OpenAI Introduction.pptx
Microsoft + OpenAI: Recent Updates (Machine Learning 15minutes! Broadcast #74)
Session 1 AI literacy What is AI and how do we use it (video).pptx
Generative AI __ What is and why is it so popular.pdf
Analytical Superpower June 2023.pdf
How to build a generative AI solution.pdf
Article-An essential guide to unleash the power of Generative AI.pdf
How AI is going to change the world _M.Mujeeb Riaz.pdf
Artificial intelligence, machine learning and internet of things
Academic Integrity and Gen AI -Basic Concepts and Skills
Understanding the New World of Cognitive Computing
ChatGPT: A Revolutionary Chatbot.....pptx
Ad

More from Clark Boyd (20)

PDF
Emeritus Insights Live - AI & Business Strategy - 20th Apr 2023.pdf
PDF
Clark Boyd - Neil Patel Traffic & Growth VIRTUAL SUMMIT - July 26-27, 2022
PDF
Omnichannel Marketing: A Straight Talking Guide
PDF
Data Visualization: A Marketing Superpower - Clark Boyd
PPTX
American Marketing Assocation 2021 Marketing Week - Clark Boyd Keynote
PDF
Discovery-Driven Digital Transformation - clark boyd 2021
PDF
Digitalise your SME business: Digital marketing for the Covid/post-Covid era
PDF
Visual Search - Digital Marketing Institute, June 2020 - Clark Boyd
PDF
The Future of Social Media - 2020
PDF
SEO in the Shed March 2020 - Clark Boyd
PDF
Google Discovery Ads Guide
PDF
Social Media: The Essence of Influence
PDF
Predictive Analytics: How it Can Revolutionize Retail Marketing Strategy
PDF
The History of Future Cities
PDF
What Is Machine Learning? And, How Can I Use It For Digital Marketing?
PDF
Columbia Business School Webinar - Marketing in the Age of Assistance
PDF
Google I/O 2019: 5 Google Lens Announcements from Day One
PPTX
Digital Marketing Institute Webinar - Voice Search - April 25 2019
PDF
InOrbit 2019 - The Global Role of Voice Search - Clark Boyd
PDF
Pint-sized Marketing Meetup (Learn Inbound), Dublin - Jan 24 2019 - The Death...
Emeritus Insights Live - AI & Business Strategy - 20th Apr 2023.pdf
Clark Boyd - Neil Patel Traffic & Growth VIRTUAL SUMMIT - July 26-27, 2022
Omnichannel Marketing: A Straight Talking Guide
Data Visualization: A Marketing Superpower - Clark Boyd
American Marketing Assocation 2021 Marketing Week - Clark Boyd Keynote
Discovery-Driven Digital Transformation - clark boyd 2021
Digitalise your SME business: Digital marketing for the Covid/post-Covid era
Visual Search - Digital Marketing Institute, June 2020 - Clark Boyd
The Future of Social Media - 2020
SEO in the Shed March 2020 - Clark Boyd
Google Discovery Ads Guide
Social Media: The Essence of Influence
Predictive Analytics: How it Can Revolutionize Retail Marketing Strategy
The History of Future Cities
What Is Machine Learning? And, How Can I Use It For Digital Marketing?
Columbia Business School Webinar - Marketing in the Age of Assistance
Google I/O 2019: 5 Google Lens Announcements from Day One
Digital Marketing Institute Webinar - Voice Search - April 25 2019
InOrbit 2019 - The Global Role of Voice Search - Clark Boyd
Pint-sized Marketing Meetup (Learn Inbound), Dublin - Jan 24 2019 - The Death...

Recently uploaded (20)

PDF
NewMind AI Monthly Chronicles - July 2025
PDF
Encapsulation_ Review paper, used for researhc scholars
PDF
Review of recent advances in non-invasive hemoglobin estimation
PPTX
MYSQL Presentation for SQL database connectivity
PPTX
PA Analog/Digital System: The Backbone of Modern Surveillance and Communication
PDF
Reach Out and Touch Someone: Haptics and Empathic Computing
PDF
7 ChatGPT Prompts to Help You Define Your Ideal Customer Profile.pdf
PPTX
20250228 LYD VKU AI Blended-Learning.pptx
PPTX
Big Data Technologies - Introduction.pptx
PDF
Dropbox Q2 2025 Financial Results & Investor Presentation
PDF
Unlocking AI with Model Context Protocol (MCP)
DOCX
The AUB Centre for AI in Media Proposal.docx
PPTX
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
PDF
Encapsulation theory and applications.pdf
PDF
Mobile App Security Testing_ A Comprehensive Guide.pdf
PPTX
Digital-Transformation-Roadmap-for-Companies.pptx
PDF
How UI/UX Design Impacts User Retention in Mobile Apps.pdf
PDF
NewMind AI Weekly Chronicles - August'25 Week I
PPTX
Effective Security Operations Center (SOC) A Modern, Strategic, and Threat-In...
PDF
Per capita expenditure prediction using model stacking based on satellite ima...
NewMind AI Monthly Chronicles - July 2025
Encapsulation_ Review paper, used for researhc scholars
Review of recent advances in non-invasive hemoglobin estimation
MYSQL Presentation for SQL database connectivity
PA Analog/Digital System: The Backbone of Modern Surveillance and Communication
Reach Out and Touch Someone: Haptics and Empathic Computing
7 ChatGPT Prompts to Help You Define Your Ideal Customer Profile.pdf
20250228 LYD VKU AI Blended-Learning.pptx
Big Data Technologies - Introduction.pptx
Dropbox Q2 2025 Financial Results & Investor Presentation
Unlocking AI with Model Context Protocol (MCP)
The AUB Centre for AI in Media Proposal.docx
KOM of Painting work and Equipment Insulation REV00 update 25-dec.pptx
Encapsulation theory and applications.pdf
Mobile App Security Testing_ A Comprehensive Guide.pdf
Digital-Transformation-Roadmap-for-Companies.pptx
How UI/UX Design Impacts User Retention in Mobile Apps.pdf
NewMind AI Weekly Chronicles - August'25 Week I
Effective Security Operations Center (SOC) A Modern, Strategic, and Threat-In...
Per capita expenditure prediction using model stacking based on satellite ima...

ChatGPT and the Future of Work - Clark Boyd